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Responsible for content and design:
Jurastrasse 7
D-85131 Pollenfeld-Wachenzell

General terms and conditions of business

AGB created by the generator of the German Lawyers Hotline AG

Contractual partner

On the basis of these general terms and conditions (GTC) comes between the customer and
KL-Strategic EU
Represented by Khi Pa Landgrave
Address: Jurastrasse 7 85131 Pollenfeld / Wachenzell
Tel: 08423 985 56 57
Email address:
Sales tax identification number: DE295018867
, hereinafter referred to as the provider, the contract is concluded.

Subject of the contract

This contract regulates the sale of new goods and services in the area / areas of equipment, advisory services, training and coaching via the provider's online shop. For the details of the respective offer, reference is made to the product description on the offer page.

Conclusion of contract

The contract is concluded in electronic business transactions via the shop system or via other means of remote communication such as telephone and e-mail. The offers presented represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept. The order process for the conclusion of the contract comprises the following steps in the shop system:

  • Selection of the offer in the desired specification (size, color, number)

  • Placing the offer in the shopping cart

  • Press the button 'order'

  • Enter the billing and delivery address

  • Selection of the payment method

  • Review and processing of the order and all entries

  • Press the button 'order for a fee'

  • Confirmation email that the order has been received

  • In addition to the shop system, orders can also be placed via remote communication (telephone / e-mail), whereby the ordering process for the conclusion of the contract comprises the following steps:

  • Request for service via contact form / email / phone

  • consultation

  • Preparation of offers

  • Acceptance of offers and conclusion of contract

  • The contract is concluded when an order confirmation is sent. The automatically generated and sent order confirmation does not constitute a corresponding legally binding declaration. The contract is also concluded when the goods are sent or the service is provided.

    Contract duration

    Subject to termination, the contract has a term of 1 deliveries. The total price is calculated from the following components: type and scope of the service, required personnel, required material, costs incurred on site, tax, profit

    Retention of title

    The delivered goods remain the property of the provider until they have been paid for in full.


    The provider reserves the right to provide a service that is equivalent in quality and price. The service presented in the shop is exemplary and not the individual, contractual service. The provider reserves the right not to provide the promised service in the event that the service is not available.

    Prices, shipping costs, return costs

    All prices are final prices and do not include sales tax (value added tax) in accordance with Section 19 (1) UStG. In addition to the final prices, there are additional costs depending on the shipping method. Details on shipping costs can be found in the current lists of the shipping company DHL (or a corresponding successor company). If there is a right of withdrawal and if this is used, the customer bears the costs of the return. Any fees incurred for payment services are to be borne by the customer. When using payment services, it is the responsibility of the customer to find out about the individual fees for the payment services to be used. Prices that are displayed in the shop can possibly increase when using a payment service. The total prices are displayed as part of the processing. If the customer wishes to use a payment service at a later date, the provider assumes that information about applicable fees has been obtained in advance. By using a payment service, the customer is deemed to have given their consent. Granted discounts are subject to timely payment. If the customer is in default, it is at the discretion of the provider to continue to grant any discounts granted. By sending the purchase request, customers agree to this. In the case of course bookings, the general cancellation period applies in accordance with the following cancellation policy. A refund of the payment made is possible up to 21 days before the start of the course. A reimbursement of the payment made after the registration deadline has expired can only be made if the booked course place is occupied by a substitute.

    Terms of payment

    The customer has only the following options for payment: advance transfer, advance payment by payment service (individual agreement). Further payment methods are not offered and will be rejected.
    After receipt of the invoice, which contains all the information for the transfer and is sent by email, the invoice amount must be transferred in advance to the account specified there. The customer is obliged to pay or transfer the amount shown to the account specified on the invoice within 5 days of receipt of the invoice. Individual agreements as exceptions are possible and must be agreed before purchase. Payment is due from the invoice date without deduction. The customer is only in default after a reminder.

    delivery terms

    The goods will be sent immediately after receipt of payment has been confirmed. The dispatch takes place on average after 7 days at the latest. The standard delivery time is 3 days, unless otherwise stated in the item description. The provider sends third-party goods upon receipt from the manufacturer. The order will be sent by the provider as soon as the entire order is in stock there. If individual items are not in stock, a subsequent delivery will be made. This is noted on the delivery note. Subsequent deliveries are made immediately after receipt of the goods by the respective manufacturer. The specified delivery times are not binding. The customer will be informed immediately of any delays. If the provider is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by its own supplier, although a corresponding hedging transaction was concluded in good time, the provider has the right to withdraw from a contract with the customer. The customer will be informed immediately and any services received, in particular payments, will be reimbursed. The entrepreneur undertakes to deliver on the 30 working day after receipt of the order.


    The provider is granted that he can choose between repair or new delivery in the event of a supplementary performance if the goods are new and the customer is an entrepreneur. If the customer is an entrepreneur, the warranty is excluded for used goods. If the customer is a consumer, the warranty period for used goods is limited to one year. This does not apply to claims for damages by the customer due to injury to life, limb, health or essential contractual obligations that must necessarily be fulfilled in order to achieve the contractual objective. This also does not apply to claims for damages after grossly negligent or willful breach of duty by the provider or his legal representative or vicarious agent. Otherwise, the statutory provisions apply.

    Drafting of contracts

    If the customer is an entrepreneur, the risk of accidental loss and / or accidental deterioration of the goods is transferred to the customer when the goods are handed over, or when the goods are dispatched to the selected service provider. The customer has no way of directly accessing the stored text of the contract. The customer can correct errors in the entry during the ordering process. To do this, he can proceed as follows: written notification using the contact form or correction by telephone.


Right of withdrawal

Right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day

  • In the case of a sales contract: on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

  • In the case of a contract for several goods that the consumer has ordered as part of a single order and that are delivered separately: on which you or a third party named by you who is not the carrier has or has taken possession of the last goods.

  • In the case of a contract for the delivery of goods in several partial shipments or pieces: on which you or a third party named by you who is not the carrier has or has taken possession of the last partial shipment or the last piece.

  • In the case of a contract for the regular delivery of goods over a specified period of time: on which you or a third party named by you who is not the carrier has or has taken possession of the first goods.

  • If several alternatives come together, the last time in each case is decisive.

    In order to exercise your right of withdrawal, you must send a clear declaration to us (KL-Strategic EU, Khi Pa Landgraf, Jurastrasse 7 85131 Pollenfeld / Wachenzell 08423 985 56 57 (e.g. a letter sent by post, fax, or E-mail) of your decision to withdraw from this contract.

    In order to meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

    Consequences of withdrawal

    If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the inexpensive standard delivery we offer have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

    You must send the goods to KL-Strategic EU, Khi Pa Landgraf, Jurastrasse 7 85131 Pollenfeld / Wachenzell 08423 985 56 57 info @ to return or hand over to us. The deadline is met if you send the goods before the period of fourteen days has expired.

    You bear the direct costs of returning the goods.

    You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods. If the vendor revokes this due to non-payment or the like, there is the right to compensation for goods that have already been manufactured or procured up to a maximum of 30% of the purchase price stated at the time of purchase. If the goods are made-to-order or custom-made, there is a claim to up to 60% of the specified purchase price.

    End of revocation


Disclaimer of liability

Claims for damages by the customer are excluded, unless otherwise stated for the following reasons. This also applies to the provider's representatives and vicarious agents if the customer makes claims for damages against them. Exceptions are claims for damages by the customer due to injury to life, limb, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contractual objective. This also does not apply to claims for damages after grossly negligent or willful breach of duty by the provider or his legal representative or vicarious agent.

Assignment and pledge prohibition

Claims or rights of the customer against the provider may not be assigned or pledged without his consent, unless the customer has demonstrated a legitimate interest in the assignment or pledging.

Language, place of jurisdiction and applicable law

The contract will be drawn up in German. The further implementation of the contractual relationship takes place in German. The law of the Federal Republic of Germany applies exclusively. For consumers, this only applies insofar as this does not restrict any statutory provisions of the state in which the customer has his place of residence or habitual residence. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the seat of the provider.




In connection with the initiation, conclusion, processing and reversal of a purchase contract on the basis of these terms and conditions, the provider collects, stores and processes data. This takes place within the framework of the statutory provisions. The provider does not pass on any personal data of the customer to third parties, unless he is legally obliged to do so or the customer has given his express prior consent. If a third party is used for services in connection with processing processing, the provisions of the Federal Data Protection Act will be complied with. The data communicated by the customer by way of the order will only be processed to establish contact within the framework of contract processing and only for the purpose for which the customer made the data available. The data will only be passed on to the shipping company that is responsible for delivering the goods as required. The payment data will be passed on to the credit institute commissioned with the payment. If the provider has retention periods of a commercial or tax nature, the storage of some data can take up to ten years. During the visit to the provider's internet shop, anonymized data, which do not allow any conclusions to be drawn about personal data and also do not intend, in particular IP address, date, time, browser type, operating system and pages visited, are logged. At the request of the customer, the personal data will be deleted, corrected or blocked in accordance with the statutory provisions. A free information about all personal data of the customer is possible. For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the customer can contact the following address: KL-Strategic EU, Khi Pa Landgraf, Jurastrasse 7 85131 Pollenfeld / Wachenzell 08423 985 56 57 info @ klstrategic. com.

The customer has the right to revoke the storage of the data he / she provided at any time. By submitting an order, the customer agrees to save the information provided for the purpose of processing the order and for the period of the warranty obligation and to use it in the context of these tasks. A written objection to the storage can lead to delays and / or failure of warranty claims, unless the date of purchase and receipt of the goods are clearly proven by the buyer. In the event of a warranty claim, the duration of the data storage is extended. When registering on the website and / or for the electronic distribution of information (newsletter), the data will be stored without a runtime until further notice and used for the purpose of providing information. A transfer to third parties is excluded. Severability clause

The ineffectiveness of a provision of these terms and conditions does not affect the effectiveness of the other provisions. Cookies

Cookies are text files that are automatically stored locally in the visitor's browser when a website is called up. This website uses cookies to make the offer more user-friendly and functional. Thanks to these files, it is possible, for example, to display information tailored to individual interests on one page. The use of cookies also enables security-related functions to protect your privacy. The sole purpose of this is to adapt our offer to your customer requirements in the best possible way and to make the use of the website as comfortable as possible. With the application of the GDPR 2018, webmasters are obliged to follow the basic regulation published at and to inform their users accordingly about the collection and evaluation of data. The lawfulness of the processing is justified in Chapter 2, Article 6 of the GDPR.

Google Analytics

This offer also uses the web analysis service Google Analytics, a program from Google Inc. ("Google, USA"). The information about your use of this website recorded by the tracking is stored on a Google server in the USA. Through what is known as IP anonymization, your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. This means that the location of your browser can only be assigned regionally, but not your person. Google can evaluate visitor behavior in order to compile reports on website activity. Other services related to website activity and internet usage can also be provided to the website operator in this way.

Facebook plugins (like button)

Like buttons from the social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA) are used on this website. When you visit our website, the social sharing plug-in establishes a connection between the browser and Facebook. This gives Facebook information about usage behavior on the website. By clicking the "Like" button while you are logged into your Facebook account, the content of our website can be linked to your Facebook profile. The operator of this website has no way of accessing transmitted data and has no knowledge of their use by Facebook. If you do not want Facebook to be able to assign your visit to our website to your Facebook account, please log out of your Facebook user account.


This website also uses retargeting technology in order to target users with advertising on the websites of our partners who have already shown an interest in our products. During retargeting, the advertising material is displayed on the basis of a cookie, which is set when a product page is called up. Of course, no personal data is stored here either, and the use of retargeting technology is of course also carried out in compliance with the applicable statutory data protection regulations. If you do not want interest-based advertising to be displayed to you, visitors can deactivate the use of cookies by Google by calling up the advertising settings. Alternatively, your visitors can deactivate the use of cookies by third parties by calling up the deactivation page of the network advertising initiative.

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